Tenancy Sustainment Officer

Tenancy Sustainment Officer Location : Birmingham Salary : £24,512.25 per annum Job title: Tenancy Sustainment Officer We have an opportunity for a Tenancy Sustainment Officer to join our organisation. The Tenancy Sustainment Officer will be based at our offices in Birmingham. Adullam offers the following benefits: Salary up to £ 24,512.25 for 37.5 hours per week, Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Access to CALM app Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff. Refer a friend policy Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. PURPOSE OF THE JOB To understand the complex needs of tenants, licensee, or occupants of Adullam properties within the context of Supported Exempt Accommodation. To deliver a consistently high customer service which enhances the quality of life for tenants by providing safe, secure, and attractive environments, creating sustainable communities. The closing date is 9am, Thursday 31st of October 2024. We reserve the right to bring forward the closing date in the event that we receive sufficient applications. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check and satisfactory references. TPBN1_UKTJ