Company:
LiveWest
Location: weston-super-mare
Closing Date: 16/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About The Role
At LiveWest, we are committed to more than just providing housing. We strive to make a lasting impact on people's lives and support communities across the South West. Every role n our organisation contributes to improving housing and services for those in need.
We're currently seeking an experienced Coordinator to join our Aftercare team for up to 12 months, covering a period of maternity leave. If you have strong IT and organisational skills, this could be a great opportunity to play a key role in supporting the delivery of high-quality housing.
As a Coordinator in our Aftercare team, you will be responsible for assisting with the post-completion phase of our new build properties, including affordable rent and shared ownership homes. A key aspect of the role involves working closely with our Developers to manage outstanding defects and ensure all works are completed.
Key Responsibilities include:
This role is being offered on a full time,fixed termbasis covering a period of maternity leave for up to 12 months. You can be based either in our Exeter or Weston office. For the first few weeks of your induction, you will need to come to our Exeter office, one day per week, and hybrid working style is offered with 2 days per week in the office.
Interviews for this role will be 2-stage with a short virtual interview W/C 21 October followed by a face to face second interview in our Exeter office on Thursday 31 October.
For further information about this role, please visit our website to view our candidate information pack.
About The Candidate
To succeed in this role, you'll need to meet the Level 1 requirements (please see our candidate information pack), as well as bring the following:
About The Company
Our Reward and Benefits:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, pleasevisit our website.
At LiveWest, we are committed to more than just providing housing. We strive to make a lasting impact on people's lives and support communities across the South West. Every role n our organisation contributes to improving housing and services for those in need.
We're currently seeking an experienced Coordinator to join our Aftercare team for up to 12 months, covering a period of maternity leave. If you have strong IT and organisational skills, this could be a great opportunity to play a key role in supporting the delivery of high-quality housing.
As a Coordinator in our Aftercare team, you will be responsible for assisting with the post-completion phase of our new build properties, including affordable rent and shared ownership homes. A key aspect of the role involves working closely with our Developers to manage outstanding defects and ensure all works are completed.
Key Responsibilities include:
- Monitor and manage email boxes, ensuring queries are directed to the relevant person.
- Oversee our Housing database (CX) for Aftercare and allocate tasks accordingly
- Track emergency defects, follow up on outstanding issues and ensure jobs are completed in a timely manner.
- Collaborate with external partners to confirm all end-of-defect works are finalised.
- Handle administrative tasks, including raising work orders and purchase orders.
This role is being offered on a full time,fixed termbasis covering a period of maternity leave for up to 12 months. You can be based either in our Exeter or Weston office. For the first few weeks of your induction, you will need to come to our Exeter office, one day per week, and hybrid working style is offered with 2 days per week in the office.
Interviews for this role will be 2-stage with a short virtual interview W/C 21 October followed by a face to face second interview in our Exeter office on Thursday 31 October.
For further information about this role, please visit our website to view our candidate information pack.
About The Candidate
To succeed in this role, you'll need to meet the Level 1 requirements (please see our candidate information pack), as well as bring the following:
- Excellent organisational skills with the ability to manage multiple tasks and priorities effectively.
- Strong IT proficiency, particularly with MS Office (Excel) and bespoke databases.
- Clear and professional communication skills, with the ability to liaise confidently with internal and external stakeholders.
- Attention to detail and the ability to maintain accurate and up-to-date records.
- Familiarity with the new home buying and defects process, either through personal or professional experience.
About The Company
Our Reward and Benefits:
- Defined Contribution pension scheme employer contribution of 6% - 9%.
- Discretionary Bonus scheme.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, pleasevisit our website.
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