Lead Health & Wellbeing Case Worker

Lead Health & Wellbeing Case Worker Organisation: Relatives for Justice Location: To be Confirmed on appointment Salary: £34,945 (NJC SO1 Pt 25) Hours: 37 hours Reports to: Health and Wellbeing Clinical Operations Manager BlackFox Solutions are working with Relatives for Justice to recruit for a Lead Health & Wellbeing Case Worker. Purpose of the Role The Lead Health & Wellbeing Caseworker will provide management and supervision to Relatives for Justice team of Health and Wellbeing Caseworkers funded through the VSS PULSE project as part of the RFJ Health and Wellbeing programme of services. Health and Wellbeing Casework is a central part of the assessment of needs of victims and survivors approaching RFJ for support. It ensures effective referral routes both internally and externally and is critical to ensuring that RFJ supports a responsive suite of services delivered across the organisation. The VSS Pulse partnership will directly support individual Victims and Survivors and their families in a pro-active and innovative way to facilitate targeted engagement with services and activities within the statutory, community and voluntary sector in keeping with their needs. This will include close liaison with the VSS - PULSE project partnership in order to provide a holistic package of support to victims and survivors of the troubles/conflict. Responsibilities Day-to-day management of a team of Health and Wellbeing Caseworkers Carry a Health and Wellbeing Caseload Allocate and monitor the workload of Health and Wellbeing Caseworkers. Develop and manage the systems for ensuring that all key targets are met, with respect to agreed outputs and results. Develop and manage the systems for monitoring and reporting to funders, partners and within RFJ. Reports to RFJ Health and Wellbeing Clinical Operations Manager in relation to the implementation of the project and provide briefing material as required. Manage the day-to-day operationalisation of the Health and Wellbeing programme through the use of appropriate systems, processes, policies, procedures and practices to meet the needs of Victims and Survivors. Have extensive knowledge of services available to Victims and Survivors and their families Demonstrate a high level of personal integrity and maintain professional standards throughout the organisation. Undertake further training as required. The foregoing is not an exhaustive list of duties. Role Competencies By the closing date for applications, candidates must possess one of the following: Possess a University Degree, Professional Qualification or equivalent qualification in a relevant area. Possess 5 GCSEs grades A C, including English language AND have 2 years paid experience equivalent to 37 hours per week in a community/voluntary/statutory environment working with individuals with mental health and/or physical health issues. NVQ Level 3 or equivalent AND have 2 years paid experience equivalent to 37 hours per week in a community/voluntary/ statutory environment working with individuals with mental health and/or physical health issues. AND A minimum of 2 years practical experience collating information, writing reports and analysing complex information. A minimum of 3 years practical experience of effectively managing complex client interactions. A minimum of 2 years experience working and building relationships with multiple stakeholders. A minimum of 2 years experience of staff management including the allocation and management of workload. Demonstrate experience of liaising between clients and a broad range of service providers Demonstrate an ability to successfully participate in further training relating to this area of work. Excellent understanding of current issues facing victims and survivors. Demonstrated commitment to the values and ethos of Relatives for Justice Hold a full license valid in the UK with access to a car. This criterion will be waived in the case of an applicant whose disability prohibits driving but who is able to make alternative arrangements. **Closing Date for Applications is 4th November 2024 at 12 noon** If you would like to find out more about this role, please apply with a copy of your most recent CV. Alternatively, you can get in touch with Eibhleann at Blackfox Solutions for a confidential chat. Skills: Casework People Management Operations Management