Company:
Kofax
Location: London
Closing Date: 31/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Note that the following is a general description of the Sales Engineering group's primary tasks and may not, therefore, contain all possible specific work assignments.
The Sr. Sales Engineer provides pre-sales technical support for Tungsten Automation Workflow and Invoice Automation products and associated applications. While assigned to a geographic area (UKI and Nordics), Sr. Sales Engineers also collaborate with and backup peers from across the region to provide efficient pre-sales support. This role will be based from our London office with 3-4 days working from home or remotely.
The Sr. Sales Engineer is responsible for:
- Preparing standard and custom demonstrations for Tungsten Automation Account Managers and resellers
- The handling of all pre-sales technical issues professionally and efficiently
- Maintaining in-depth knowledge of Tungsten Automation products
- Maintaining a working knowledge of content repositories
- Maintaining a working knowledge of workflow systems
- Ensuring an understanding of key verticals which may include Financial Services, Insurance, Manufacturing, Logistics, Healthcare among others
- Understanding Tungsten Automation's role in supporting business processes, including process assessments, solution development as well as current and future requirements.
- Responding to technical questions in RFI/P/Qs
- Sharing "Best Practices" with other SEs
- Creating and distributing reusable assets for the greater Tungsten Automation community (SEs, AEs, Partners, Marketing etc.). These may include demonstrations, presentations, training materials, whitepapers etc. that speak to thought leadership
- Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product
- Preparing Tungsten Automation Professional Services for efficient installations - professionally managing the transition from pre-sales to post-sales and staying appropriately involved as the implementation progresses
- Preparing resellers on the technical aspects of selling Tungsten Automation solutions practices and procedures
- Serving as a point of contact for resellers on technical issues
- Responding to resellers requests for pre-sale technical support
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