Senior Sales Engineer

Note that the following is a general description of the Sales Engineering group's primary tasks and may not, therefore, contain all possible specific work assignments.

The Sr. Sales Engineer provides pre-sales technical support for Tungsten Automation Workflow and Invoice Automation products and associated applications. While assigned to a geographic area (UKI and Nordics), Sr. Sales Engineers also collaborate with and backup peers from across the region to provide efficient pre-sales support. This role will be based from our London office with 3-4 days working from home or remotely.

The Sr. Sales Engineer is responsible for:

• Preparing standard and custom demonstrations for Tungsten Automation Account Managers and resellers
• The handling of all pre-sales technical issues professionally and efficiently
• Maintaining in-depth knowledge of Tungsten Automation products
• Maintaining a working knowledge of content repositories
• Maintaining a working knowledge of workflow systems
• Ensuring an understanding of key verticals which may include Financial Services, Insurance, Manufacturing, Logistics, Healthcare among others
• Understanding Tungsten Automation's role in supporting business processes, including process assessments, solution development as well as current and future requirements.
• Responding to technical questions in RFI/P/Qs
• Sharing "Best Practices" with other SEs
• Creating and distributing reusable assets for the greater Tungsten Automation community (SEs, AEs, Partners, Marketing etc.). These may include demonstrations, presentations, training materials, whitepapers etc. that speak to thought leadership
• Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product
• Preparing Tungsten Automation Professional Services for efficient installations - professionally managing the transition from pre-sales to post-sales and staying appropriately involved as the implementation progresses
• Preparing resellers on the technical aspects of selling Tungsten Automation solutions practices and procedures
• Serving as a point of contact for resellers on technical issues
• Responding to resellers requests for pre-sale technical support