Call Centre Customer Service

Call Centre Customer Service Advisor Monday to Friday + occasional Saturday at overtime Office Based Ashton in Makerfield (Nr Haydock) Do you have Receptionist, Customer Service, Call Centre experience? Are you customer focused, have basic computer skills & a great phone manner?A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Call Centre Handler to join their office-based team in Ashton in Makerfield, near Haydock. The Role: Based in their offices, you will be the first point of contact for customers via phone. You will; Manage telephone calls & emails from customers & clients Log product issues & service calls on to the in-house database system Book in visits & manage diaries for Engineer visits Order parts internally Update inhouse call management portal & spreadsheetsThe Ideal Candidate: A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration, call centre or office experience. You may have experience in a Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, etc capacity. Hours & Remuneration: Based within the company's Ashton in Makerfield offices, the hours are; Monday to Friday 8am - 5pm One Saturday a month paid at overtime (8am to 3pm) Basic Salary £24,000 + Overtime for occasional Saturday until 3pm Overtime paid for Bank Holiday working and any additional days (double time) 33 days holiday Free parking, uniform & car cleaning! Pension scheme and associated benefitsIf you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now