Helpdesk Administrator

We are working on behalf of one of the leading experts in pre-planned maintenance, Re-active Maintenance and Emergency Breakdown operators, who are a leading company in the FM field. Due to their continued growth they are looking for a Helpdesk Administrator to join the team in the BS3 area. The responsibilities of the role include: * To provide a professional FM helpdesk service * To receive calls and enter the details onto a CLIK system to enable the works to be completed * Contact relevant subcontractor and co-ordinate site visits * To support the planned maintenance programme by generating jobs and updating the system when work is complete * Raise Purchase Orders and other ad-hoc administration support to the department * To raise quotes generated from planned maintenance to send to clients Personal Requirements; * Must have experience of providing excellent customer service * Excellent communication skills both oral and written * Able to work as part of a team and autonomously * Must have good IT skills * Well organised and able to prioritise workload * Good time keeping and reliable * Able to work under pressure Salary: £23K - £25k plus benefits Working hours - 8am-5pm Mon - Fri If you have the relevant experience and are keen to join an exciting and growing business then please send your cv through now