Company:
Computappoint
Location: London
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Principal Architect Office Location: London
Salary Range : Up to £120,000
Job Type : Permanent
Hybrid Model: Remote
Key Responsibilities:
Providing leadership and dealing with the architecture of contact centres and unified communications
Leading the design and implementation of proposed solutions.
Producing and maintaining architectural blueprints
Fostering relationships, technology innovation and driving continuous improvement
Overseeing integration of CRM
Guiding the technical teams
Leadership and mentoring
Requirements
Strong understanding and history within contact centres and unified communications | Genesys Pure Cloud
Strong solution architecture and/or Practice Lead experience
SME-level knowledge across | VOIP, SIP and related protocols
Experienced with Session Border Controllers (SBC's) | Cisco, Ribbon, Avaya, AudioCodes
Solid understanding of workforce management tools and AI technology
Experience in consulting environments is required
To be considered, please ensure you complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
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