Complex HR Director - London

Join Starhotels and become part of the team at our Hotels in London as Complex HR Director.

Your responsibilities include:

• Develop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
• Guarantee that all checks are conducted for new employees, in order to avoid any legal risk for the Company and act in compliance with the Law.
• Implement human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, compliance, and labor relations.
• Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change.
• Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Accomplish special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.
• Support management by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
• Comply with legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Update job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
• Perform staffing duties, including dealing with understaffing, arbitrating disputes, dismissing employees, and administering disciplinary procedures.
• Plan new employee orientation to foster positive attitude toward organizational objectives.
• Identify staff vacancies and recruit, interview and select applicants.
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
• Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
• Represent organization at personnel-related hearings and investigations.
• Administer compensation, benefits and performance management systems, and safety and recreation programs.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• Prepare and follow budgets for personnel operations.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Analyze training needs to design employee development, language training and health and safety programs.
• Oversee the performance management.
• Prepare personnel forecast to forecast employment needs.
• Investigate and report on accident/incidents to insurance providers.
• Build peer support and strong internal-company relationships with other key management personnel.

Your key areas of responsibility are:

Documentation of all work related activity.

• Document all working hours, holiday requests, lateness, sickness, incidents, accidents, disciplinary issues, trainings.
• Document all end of months reports for all three London Properties.
• Document all employee complaints, guest preferences, incidents, accidents.
• Develop efficient filing standards for all of these above.
• Audit and maintain all of the mentioned records periodically.
• Produce reports and forecasts using all documented data to contribute to business strategy.

Employee development.

• Do periodic job evaluations with all HR team members and Management members.
• Develop Management and HR team members by maintaining a Personal development plan for each team member.
• Train and develop employees in all aspects of safety, security and service to match the company, industry and statutory standards.
• Create a positive and productive environment for the team members to work in via team meetings and team bonding activity.

Policy and planning

• Analyze all company activity and contribute to the policy and procedure development processes.
• Write and implement Standard operating procedures for all London Hotels.
• Identify potential risks, barriers and changes that could affect the business and formulate solutions to tackle the same.

Budgeting

• Assist the CFC in budgeting and planning labor costs for operations.
• Prudently and creatively minimize costs and come up with efficient cost effective ways of running the department.
• Implement HR activities to achieve budgeted goals.
• Initiate and consistently follow up all the key strategies outlined in the yearly business and strategy plan to achieve HR goals; ensure that all of the outlined activities are fully implemented.
• Assist in the preparation of the budget and ensures the activities to be undertaken are implemented within cost constraints.
• Maintain an effective plan of correspondence.
• To develop data and recommend programs and strategies to meet company needs.

Enhance the Company's Image

• Stay abreast of the competition, new industry developments, new methods and systems, HR Laws and trends etc.
• Prepare reports.
• Develop a more informative database for improved management decision-making and critical evaluation of work activities.
• Keep General Manager fully informed of all problems of unusual matters of significance coming to his attention so that prompt corrective action can be taken where appropriate.

Leadership and Moral

• Foster a co-operative and harmonious working climate conducive to maximum team morale and productivity.
• Perform other duties as requested.

Your additional responsibilities are (these responsibilities are mandatory to all positions):

• To chair departmental meetings, briefings & internal or external training sessions as required.
• To act wholeheartedly in the interests of the Company at all times & not to perform, arrange or carry out any work or activity which could be considered to be in competition with or affect in any way the company interests or be detrimental or damaging to its public image.
• To ensure maximum efficiency, employees are engaged on the basis that they must be prepared to undertake reasonable duties other than those for which they have been specifically engaged.
• All employees are expected to co-operate with the management, to ensure the successful application of the Company's Equal Opportunities & Harassment policies.
• To carry out any reasonable & lawful direct instruction given during working hours.

Exceed expectations revealing:

• A unique personality and a true passion for hospitality.
• Previous experience in the role.
• Strong leadership skills and an inclusive style.
• Ability to anticipate and resolve challenges and complaint resolution finesse.
• Versatility in handling various work scenarios.

Embrace global diversity by speaking:

• English - fluently.
• Additional languages are a plus.

Embrace growth with:

• Exceptional career advancement opportunities.
• An attractive compensation package based on your experience.
• The chance to be a part of an ambitious, caring organization.

At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognizes and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds . click apply for full job details