General Manager

Inspire Resourcing Ltd are excited to be working with a dynamic family-owned solutions company that are based in Chesterfield. With significant growth planned we have a variety of exciting opportunities available within their team. Customers are at the forefront of their minds and delivering the right solution on time is key. General Manager / Operations Manager This is a role working very closely with the Managing Director to oversee the senior leadership team, increase productivity and manage day to day business demands. The Responsibilities: 1. Operations Management: * Oversee the daily operations of the business, including procurement, inventory management, logistics, and distribution. * Ensure that the warehouse and supply chain run efficiently, maintaining optimal stock levels. * Develop and implement operational policies and procedures to improve efficiency and reduce costs. 2. Sales and Business Development: * Develop and execute sales strategies to expand the customer base and maximize revenue. * Build and maintain relationships with key clients, suppliers, and industry stakeholders. * Analyze market trends, competitors, and customer needs to identify new business opportunities. * Collaborate with the sales and marketing team to drive targeted campaigns and promotions. 3. Financial Management: * Manage the company’s budget, financial planning, and profitability. * Monitor KPIs, sales performance, and operational costs, ensuring the business meets its financial targets. * Prepare financial reports and forecasts for upper management, making recommendations for improvement. 4. Team Leadership: * Lead, mentor, and develop a team across multiple departments, including sales, operations, and customer service. * Set performance goals, conduct regular performance evaluations, and foster a culture of accountability and collaboration. * Ensure effective communication between departments to meet operational and financial objectives. 5. Customer Relations and Service: * Ensure exceptional customer service standards are maintained, addressing client concerns and ensuring satisfaction. * Manage customer feedback, resolving issues in a timely and professional manner. * Collaborate with the customer service team to improve service delivery and response times. 6. Compliance and Risk Management: * Ensure the company complies with health and safety regulations, environmental standards, and industry-specific requirements. * Manage risk through effective product management, ensuring that all supplies meet quality standards. * Implement sustainable practices to improve efficiency and reduce waste. Qualifications: • Degree or equivalent in Business/Operations procedures • Demonstrable skills in a distribution or warehouse environment • Strong Financial acumen and budget control • Team Leader / Management skills • Ability to analyse data and market trends • Strong problem-solving skills The Package: Excellent salary depending on experience 55- 65k Excellent holidays 33 days including stats Pension contribution 5% Staff discounts on products