Plumbing and Drainage Engineer

About us SES Home Services is a sister company of SES Water, part of the Pennon Group. The company was founded in 1989 after water privatisation and serves both direct customers and insurance claims. Our services include boiler servicing, repair and installations; plumbing; drainage and external service pipe laying. We aim to provide the highest standard of service and communication: our customers deserve the best possible experience, and to know we are upholding our values of Service, Integrity, Collaboration, Commitment, Compassion, and Innovation. Our plumbing engineers carry out all aspects of domestic plumbing maintenance and repair work as well as wet central heating repairs and maintenance work and internal Drainage maintenance and repair work to meet the needs of the company, our third party providers and customers. What we Offer We care about our colleagues and want you to enjoy your role and as such we are committed to ensuring that we support your development. We have also created a range of benefits that will care for your personal and financial wellbeing. For your financial wellbeing: £38,000 - £40,000 per annum basic salary Up to 5% bonus potential, if targets are achieved this is paid quarterly as 5% of basic earnings in those 3 months Plus, standby payments and enhanced rate overtime c.£2kpa (not guaranteed earnings) Up to 10% employer contribution towards Aviva's Group Personal Pension Plan Company van is provided (for work use only) 25 days holiday per year For your personal wellbeing: 25 days annual leave which will increase to 27 days with length of service Health care Cash back scheme and Surgical Choices Aqualibrium - On site Mental Health First-Aiders and free annual health checks Confidential crisis support, counselling and legal advice One day paid volunteering a year About you We are looking for engaged individuals who are passionate about delivering great customer service to join us on our journey and work as a Plumbing and Drainage Engineer. You will have: A positive, can-do attitude Excellent organisation skills in terms of managing time and workload Excellent technical knowledge of both Plumbing and Drainage engineering Significant relevant experience within a similar role Plumbing and Heating NVQ 1 and NVQ2 or recognised equivalent Must be Unvented G3 qualified At least 3 years post qualification experience Excellent customer service skills (verbal and written communication are key) The Day to Day job To carry out all aspects of domestic plumbing & drainage maintenance and repair work to meet the needs of the Company and its customers including: Carrying out all aspects of domestic Plumbing maintenance and repair work Carrying out plumbing repair work across a range of contracts, including but not limited to insurance policy holders, housing associations and tenanted properties Carrying out minor installation work, such as showers, sanitaryware and taps Carrying out plumbing inspections, unvented hot water cylinder safety checks You will mentor, train and support the development of apprentices and your colleagues within the engineering department, providing you with the opportunity to share your skills, knowledge and experience. Carrying out drainage, maintenance and repair work essential D&I Statement: We thrive on the knowledge and life experiences of our colleagues, recognising that our differences bring diverse perspectives and make us a great team. We welcome people that live our values, bring their true selves to work and have a desire to share their lived experience so that we are fit to serve our communities both now and in the future. If you need any support during the recruitment process, please contact us. TPBN1_UKTJ