Property Claims Handler

Claims handler needed in London/Redhill

Model: Hybrid

Salary: up to £31,000

We now have an opportunity for a talented Claims Handler (Adjusting Executive) to join a highly successful Domestic Major Loss team in London/Redhill.

A role my client opens the door to many benefits, including:

• Structured programmes with clear timescales & transparent career pathways
• Fully supported professional qualifications with rewards
• Truly flexible working
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection
• Private healthcare plan (including pre-existing conditions)
• A Self Invested Personal Pension Scheme
• Annual leave allowance of 25 days + public holidays
• Voluntary benefits Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

The role:

• A technical assistant role, designed to support their work throughout the handling of these claims.
• Work on a one-to-one basis with our adjusters, to ensure we can continue to deliver service and handling at the very highest level.

You will have the following skills:

• Deliver excellent customer service throughout the claim lifecycle.
• Liaise with internal teams and departments as needed.
• Manage correspondence and case enquiries as directed by adjusters.
• Keep all stakeholders fully updated with a proactive claims handling approach.
• Provide on-site support, including minute-taking, action plan preparation, and documentation.
• Record daily time accurately, ensuring a high proportion of chargeable hours.

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