Account Director

We are a global media group delivering exceptional content through events, digital, data & insight.

From agribusiness, ingredients and food processing, to retail, hospitality & fine dining - we provide the inspiration, insight and connections to power our customers' success.

We have offices in Gatwick and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our London office and to work remotely for the rest of the week.

Position

Position: Full time (35hr per week London), permanent

Location: London / Hybrid

We are looking for an experienced Account Director to join our Retail Week team in London.

As an Account Director on our marketing solutions team, you will be responsible for retaining and growing our existing retention clients, identifying new commercial opportunities and delivering excellent customer service, across the full RW portfolio, including the Retail Week Awards, and LIVE.

Retail Week is the market leading source of premium business intelligence, trusted and relied upon by retail's decision makers, influencers and specifiers. Our strategic advice helps retailers understand how to act now to optimise their operations and connect with the right partners to win in this new global, digital age.

What you'll be doing:

1. Maintaining, nurturing and upselling current retention clients allocated to the Account Director.
2. Building a new business pipeline and identifying new opportunities, relevant to the brand content and retail audience.
3. Being responsible for hitting personal target as well as helping the team to hit their overall target.
4. Confidently sales planning and using your forecasting skills and Salesforce CRM to manage pipeline, customer conversations, and lead conversion.
5. Acting as a brand ambassador for Retail Week at external events and meetings.

Requirements What you'll need:

1. Previous hands-on experience in a client facing role.
2. Proven success in meeting renewal and new business growth targets.
3. Excellent oral and written communication skills as well as excellent presentation skills.
4. To be customer service oriented with a passion to exceed client expectations.
5. Strong organisational skills and be a detail-oriented individual, in addition to excellent time management skills to be able to multitask and prioritise tasks effectively.
6. Must be self-motivated with a growth mindset, with the ability to work independently.
7. Basic knowledge of computer skills, particularly of G Suite products as well as a knowledge of Salesforce.
8. An interest or experience in global Retail.

Company Benefits Include:

1. 25 days annual leave in addition to bank holidays - increasing by one additional day after 6 years, up to a maximum of 30 days.
2. An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay".
3. A volunteer day to take for supporting a chosen charity and giving back to the community.
4. Opportunity for hybrid working.
5. Contributory Pension.
6. Life Assurance Scheme.
7. Group Income Protection.
8. Enhanced family-friendly leave pay entitlements.
9. Wellbeing benefits, including: A health care cash plan, Employee assistance programme and a 12-month wellness calendar for company-wide health, wellbeing, diversity & inclusion awareness dates.
10. Cycle to Work Scheme.
11. Electric Car Scheme.

Why work for us

We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.

We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.

If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.