Customer Service Administrator, High Wycombe: A highly motivated Customer Service Administrator is sought by a dynamic company to support their growing team. The successful candidate will be responsible for delivering outstanding service to customers, processing orders, and managing administrative tasks, ensuring a seamless customer experience.
Client Details
Customer Service Administrator, High Wycombe: This client is a well-established organisation known for providing high-quality solutions to its diverse client base. Operating within a collaborative and fast-paced environment, they are committed to delivering exceptional customer support and operational excellence.
Description
Customer Service Administrator, High Wycombe:
- Process customer orders accurately and efficiently
- Handle customer enquiries via phone, email, and online channels
- Resolve issues promptly, ensuring customer satisfaction
- Liaise with internal teams to ensure smooth order fulfilment
- Maintain and update customer records in the CRM system
- Generate reports and assist with administrative tasks
- Support the customer service team with day-to-day operations
- Contribute to process improvements and team objectives
- Regularly liase with internal teams including quality, production and logistics
Profile
- Keen to work in a busy environment and learm
- Montivated individual with attention to detail and accuracy
- Previous experience in a customer service or administration role (desirable but not essential)
- Strong organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- Proficient in using Microsoft Office and CRM systems
- Ability to work independently and as part of a team
- Problem-solving mindset with a focus on customer satisfaction
- High level of accuracy and time management skills
- Adaptable and able to thrive in a fast-paced environment
Job Offer
25,000 - 28,000 plus good package and career opportunities