Quality Engineer

Overview Important: All applicants must be able to obtain Security Clearance *minimum 5 years UK residency* ❓ Want to join a successful business who are passionate about solve their customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground? ❗ A trusted business, who's solutions can be found in the latest military aircraft and vehicles, in civil aircraft, and in unmanned vehicles. The company have a number of awards, most recently been named as an Award winner (Gold Award) in MoD Defence Employer Recognition Scheme! The Quality Engineering function verifies compliance to company processes and documented procedures to ensure a robust Quality Management System is in place throughout the business. The function identifies, maintains and recommends quality business improvement processes required to maintain company quality approvals, working closely with all levels of internal and external customers including approval authorities. A professional at this grade possesses knowledge for specific fields and performs structured work assignments. Uses established procedures to solve problems by making judgments and gets work done with quality under moderate supervision. Has limited discretion to vary from established procedures. Responsibilities: To constantly strive to increase our "right-first time" performance and eliminate failures whilst maximising efficiency. To be the champion and mentor for all aspects of AS9100/ISO9000, and NADCAP accreditations within the assigned Account Team's and, where appropriate, the Operations Department. To be the main point of contact for assigned customer account related quality issues i.e., quality plans, audits, warranty, complaints, concessions etc. To develop good customer relationships by supporting the Quality Manager and Account Manager's, with customer communications and visits. To produce quality and control plans as required by customers and to agree and confirm customer quality conditions for each new order and inform appropriate departments of any specific requirements. To attend and, where appropriate chair, project meetings including start-ups, pre-manufacturing, manufacturing, purchasing and wash ups. To conduct FMEA/risk assessments, internal auditing and NCR corrective actions as required. To conduct auditing both internally and externally to meet the yearly audit schedule forecast. When required, attend vendor reviews, monitor vendor performance data, approve new suppliers, and conduct supplier audits and to approve new suppliers. To work with the Operations team to recommend processes and process changes (i.e., sample or batch inspection, use of the comparator, special Goods Inwards inspection criteria, etc.) to ensure delivery of defect-free product to the customer. To manage and/or conduct First Article Inspections (FAI) when required. To work with the Production, Engineering and Repairs Departments to identify, investigate and produce 8D reports when required and to coordinate/verify the implementation of any corrective actions. To monitor repairs and warranty returns to confirm liability, identify trends and to produce agreed KPI's and implement improvement activities, via monthly defect reviews. To identify possible improvements, including cost reduction and process improvements, and to lead or participate in CIT (Continuous Improvement Team) activity, ensuring all processes are documented correctly.Experience needed: Proven experience within a Quality Management system Experience in Aerospace Standard AS9100 and NADCAP Trained auditor Experience of conducting root cause analysis using tools like 8D Experience of PCB Manufacturing environment Experience of liaising with Internal and External Customers Self-driven and able to monitor own performance effectively to ensure deadlines are met. Demonstrates a "Can do" positive attitude. Good application of Microsoft packages and relevant software for the role.Desirable: Has worked in an Aerospace Organisation Experienced in Process Management techniques.If you have a strong background in Quality Engineering and are looking for a challenging and rewarding role within the Defence & Security sector, we would love to hear from you. Apply now to become a vital part of our client's quality assurance team