Field Service Engineer

Your new company Our client is seeking a dedicated Field Service Engineer to join their team on a permanent basis. The company supplies, services, repairs and replaces train doors on train stock across the country. This role will involve travel to various sites around the country working on the replacement, upgrade, overhaul, and repair of orders. The role will involve working away from home when required during the week and the role will also involve night work when required. Your new role The role will involve but not limited to the following duties: Provide on-site support for repairs, upgrades, and overhauls of engineering systems. Conduct training sessions for customers to maximise system effectiveness. Troubleshoot malfunctions and suggest corrective actions. Process repair and replacement orders independently. Prepare detailed work reports and documentation. Ensure compliance with safety guidelines and company policies. Collaborate with the team to identify and resolve technical issues. Requirements: Experience: Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus. Education: Mechanical qualifications required; electrical qualifications preferred. Skills: Strong communication and documentation skills. Proficient in technical reporting and computer use. Flexibility: Willingness to travel more than 50% of the time. What you'll get in return Salary depending on experience, £35,000 to £40,000 28 holiday days rising by one each year of service to maximum of 33 Company pension Death in service Overtime rates above contracted 38hrs per week = Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshifts Company van where required What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now and speak to Garry on 01603580180 If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ