General Manager Restaurant

General Manager Restaurant / Wedding Venue Job Summary We are seeking a dynamic and experienced General Manager ready to lead a beautiful wedding venue to new heights of excellence. We are seeking a results-oriented General manager to oversee the operations of Belair House Restaurant and Wedding Venue. As General Manager, you will play a pivotal role in ensuring seamless event execution, fostering client relationships, and driving overall business growth. The ideal candidate will possess a strong background in the hospitality and event industry. This role requires a hands-on leader who can inspire and manage a diverse team while ensuring exceptional service standards are met. Responsibilities Reporting to the Directors. Keeping abreast with all relevant industry laws and regulations and ensuring they are implemented to safeguard the venue. Overseeing that all relevant Health and Safety laws and procedures are adhered to. Overseeing the mandatory yearly re-training for all staff in Fire Safety, Manual Handling, Health and Safety, COSHH and any other essential training. Managing the venue staff and keeping them inspired and productive as well as overseeing all weddings and events held at the venue to ensure they are successfully delivered. Utilising all company policy and procedures in relation to HR, Finances, Sales, Wedding/Event Delivery, and other key operational matters. Collecting and sending accurate payroll information to the Head Office. Verifying and approving all holidays. Ensuring that the weekly reporting of all required statistics is carried out accurately. Managing the overall security of the venue. Stock management and reporting. Working with the Directors to plan, schedule and execute any renovations, refurbishment, and major changes to the property. Effectively investigating and handling any client complaints so they get fully resolved. Applying all policies and procedures concerning complaints and refunds. Holding and performing all duties of the Operations Manager in their absence. Maintaining a positive work environment and promoting staff morale, challenging any negativity, and working towards positive outcomes. Oversee all aspects of daily operations, including kitchen management. Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene. Supervise and train staff in culinary techniques, hospitality practices, and customer service excellence. Manage inventory control, including ordering supplies and minimising waste. Skills Have 3-5 years of General Manager experience in hospitality with proven track record of target attainment. Ideally in a Restaurant / Wedding venue. Strong knowledge of kitchen operations, food safety standards, and culinary practices. Excellent supervisory skills with the ability to lead and motivate a diverse team. Exceptional communication skills, both verbal and written. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Experience in bartending is an advantage but not essential. A passion for delivering outstanding customer service and creating memorable dining experiences. If you are an enthusiastic leader with a passion for the hospitality industry, we invite you to apply for this exciting opportunity as our General Manager. TPBN1_UKCT