eDiscovery Case Manager

The Vacancy Condor, a division of Fieldfisher LLP, is looking for a highly motivated, analytical and enthusiastic individual to join its eDiscovery team which operates within a dynamic European law firm. As a Case Manager, you will have a leading role in delivering and assisting in the delivery of eDiscovery enabled projects as well as train and mentor junior members of the team and help to develop and share technical, strategic and practical know-how on eDiscovery. We are a small, but growing team who are proactive, and solution oriented and work collaboratively with Fieldfisher lawyers, clients and vendors. You will be expected to keep up to date with developments and will have the opportunity to attend seminars and presentations on relevant services and technology, ensuring such knowledge is shared across the eDiscovery team. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. For accessibility information on our Belfast offices, please visit our website: Key Responsibilities You will be responsible for successful management and delivery of eDisclosure, DSAR and data breach projects (Projects) using eDiscovery technology within agreed timeframes and in accordance with the eDiscovery team's standard operating procedures. Process material received in various formats including native and load file mapping and ingestion as well as exception handling. Set-up and customise review platforms, run searches, cull data, create review batches, customise coding templates, create user roles and related permission settings. Carry out native and load file productions according to specifications. Serve as a point of contact for service and technical issues. Resolve first line support queries and, where necessary, work with the relevant vendor to resolve second line support queries and technical issues. Take initiative of trouble shooting issues and errors. Ensure that complete and accurate records are being maintained with regard to the status of each project that you work on. Assist with the collection and reporting of statistics. Provide training and support to junior members of the eDiscovery team, Fieldfisher lawyers and clients. Provide technical and project support on all phases of a disclosure exercise. Build relationships with and instruct Condor's eDiscovery vendors. Contribute to eDiscovery team operating procedures, know-how and training. Qualifications Bachelor's degree preferably in a technical field such as Computer Science, Information Security or Computer Forensics. Knowledge of the EDRM An understanding of the principles set out in the ACPO good practice guide for digital evidence. eDiscovery project management experience with a service provider, consultancy, government agency or law firm. Experience of using eDiscovery products such as Everlaw and/or Relativity for processing, review and production. Strong desire to continue to develop technical skills as required by the role. Ability to troubleshoot technical issues and recommend solutions. Strong written and verbal communication skills. Quality assurance and customer service experience. About Fieldfisher Condor Fieldfisher launched its "Condor" Alternative Legal Solutions division in January 2017. Condor offers our clients a customisable range of price-efficient and process-efficient services using an alternative delivery model to the traditional law firm model, partnering with best-in-class service providers. Services include large-scale documentation project delivery, technology-assisted contract preparation and outreach, contract negotiation in cost-effective locations such as Belfast and South Africa, high quality management information and access (where required) to Fieldfisher's specialist legal, regulatory and documentation expertise. Condor operates at the cutting edge of legal services and has already won the FT Innovative Lawyers Award 2017 for innovation in new business models. It has also attracted some of the world's leading banks as clients and is extending its coverage from the financial services sector across the Technology, Corporate and Life Sciences sectors. What can we offer you? Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans and much more. Fieldfisher Belfast is based in the vibrant and modern offices located in the iconic Titanic Quarter. You will be joining a growing and exciting office environment, which has seen rapid expansion since its opening in August 2018. Our open plan workspace encourages a sense of camaraderie, hybrid working and hot-desking. We have diverse teams made up of Lawyers, Legal Support and Business Services Professionals, collaborating to provide outstanding service to our clients, working across our many different sectors and practice areas. Offering great commuter links, being a 10-minute walk from the city centre, bookable on-site parking and easy access to railway and bus services. We understand the importance of collaboration outside of work with lots of different clubs and networks for our people to get involved in, including quiz nights, book club, choir, firm-funded yoga, fitness challenges, football teams, and inclusive events with our nominated charity partners. If you would like to know more, chat with our recruitment team or visit our social media channels to see for yourself! #FieldfisherCareers Culture & personal development Were a firm with real entrepreneurial drive and we dont believe in squashing peoples individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. Thats why we foster a culture that encourages you to be yourself. Well give you bespoke support to develop your own career. Whether thats through allowing you to access all areas across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, well make sure your talents are being nurtured. Please note that we recruit on a rolling basis, meaning that your application will most likely be reviewed before the application deadline. We will continue to accept applications until we have successfully filled the role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.