Salesforce Administrator

An exciting opportunity has arisen to join a leading UK charity as a Salesforce Administrator. This role is ideal for an experienced Salesforce professional who wants to make a positive impact while working in a not-for-profit environment. The organisation is seeking a Salesforce expert to optimise their platform, support users, and contribute to the overall success of their mission.   You will be part of a passionate team that values every interaction, ensuring that the Salesforce system is fully optimised and providing vital support to various departments within the charity.   Key Responsibilities: Serve as the primary Salesforce Administrator, managing and enhancing the Salesforce platform to meet the evolving needs of the charity. Collaborate closely with the existing Salesforce admin, leveraging your experience to provide guidance and support. Handle system configuration, including custom objects, workflows, reports, dashboards, and data security. Provide hands-on user support and training for a small, dedicated user base, ensuring a high level of service and personalized assistance. Maintain data integrity, performing regular audits and implementing best practices for data management. Support the charity’s operations by ensuring the Salesforce system enables efficient processes across departments. Essential Skills: 5–10 years of Salesforce Administration experience within a professional setting. Strong expertise in Salesforce configuration, including process automation, dashboards, and reporting. Solid knowledge of data management, security settings, and user administration. Proven ability to provide hands-on user support and training with excellent communication skills. A customer-focused attitude and a good bedside manner, given the importance of every user in the organisation. Nice-to-Have Skills: Salesforce Administrator Certification (ADM201 or higher). Experience working within a charity or not-for-profit organisation. Familiarity with Salesforce integrations and third-party applications. Knowledge of Salesforce automation tools such as Flow. Experience with Tableau integrations and Power BI for data analysis useful but not essential. Deal-Breakers: Lack of a minimum of 5 years of Salesforce Administration experience. Inability to demonstrate strong interpersonal skills or a customer-focused approach. Salary: £55,000 per annum. Why Join This Charity? This role offers the chance to use your Salesforce expertise in a meaningful way, supporting a UK charity in their mission. You'll work in a collaborative, mission-driven environment where your contributions will directly support the organization’s work. If you are passionate about both technology and making a difference, this is a unique opportunity to combine both in a rewarding role