IT Technician

Senior IT Technician (onsite) NE London Immediate start – temporary contract to perm. £14.69 ph temporary contract - £27,500 to £30,000 once offered on a permanent basis. Interviews w/c 14th October to staer w/c 21st October Education sector 35 hour working week (full time over 4.5 days) Due to the nature of the business, the successful candidate will be to need to undertake full Safeguarding vetting and an enhanced DBS check or have a valid DBS transfer service set created. * To contribute and lead towards the delivery of the organisation’s digital strategy and provide technical solutions. * To provide an effective service including the support of the IT infrastructure & efficient management and deployment of IT resources. * To provide a high standard of customer service to all partners * To be proactive in resolving issues rather than reactive. Principal Accountabilities * Maintain/Install learning and office desktops, interactive projectors, printer photocopier and any other ICT resources ensuring good cable management to provide safe IT working spaces. * Develop knowledge of the current software’s and cloud platform and create/provide user support and documentation to support learning for all internal partners * Maintain and develop the IT asset register. * Produce resource materials to support and promote the use of ICT equipment effectively and safely. * Ensure all requests are logged, responded to and resolved in a timely manner, meeting or exceeding departmental SLA’s. * Ensures efficient and effective technology usage throughout the organisation * Rapidly respond to developing situations to identify trends and any potential impact on the seamless provision of IT, escalation with third parties as appropriate Benefits: * Flexible Fridays, half day each week, to provide work-lifebalance * Employee assistance programme * Research-based professional development * Excellent career development opportunities and performance recognition in house due to growth plans * Staff social events * Free Gym facilities for staff use onsite * Cycle to work scheme Due to the nature of the business, the successful candidate will be to need to undertake full Safeguarding vetting and an enhanced DBS check. If you meet the criteria above, send us your CV. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data