Front Of House - Private Clinic

Temp - Perm Front of House

Your new company
Our Private Clinic is looking for a Front of House Receptionist. You will be the first point of contact for all clients and visitors to the prestigious clinic and will play a crucial role in delivering a 5-star experience, ensuring clients feel comfortable and well-informed about their treatments. Your role will involve managing the reception area, handling enquiries, scheduling appointments, and maintaining a calm, professional atmosphere in a fast-paced environment. .
Your new role

• Greet and assist patients in a friendly and professional manner.
• Manage and coordinate consultant bookings and diaries.
• Handle patient enquiries and appointment scheduling via phone, email, and in-person.
• Maintain accurate patient records and update information as needed.
• Process payments and manage billing enquiries.
• Ensure the reception area is clean, welcoming, and well-organised.
• Assist with administrative tasks as required.

What you'll need to succeed

Previous experience in a front-of-house, receptionist, or customer service role in a luxury setting (preferably in aesthetics, beauty, or healthcare)

Excellent organisational and multitasking skills.

Strong communication and interpersonal skills.

Proficiency in using medical scheduling software and office applications.

The ability to handle sensitive information with confidentiality.

A polished, well-presented appearance in line with our luxury brand image.

What you'll get in return

Competitive salary and benefits package.

A supportive and collaborative work environment.

Opportunities for professional development and growth.

What you need to do now
If you're interested in this role, forward an up-to-date copy of your CV to
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#