Shop Mobility Volunteers - Cambridge

Reference: CCC00331Description: Shop Mobility VolunteersDo you want to have a positive impact in your community?Thinking about volunteering? Get involved, an hour makes a difference!Cambridge Shopmobility is always interested to hear from individuals who might be willing to explore this important volunteering role; assisting in the day to day running of the Shopmobility Scheme which provides a mobility aid loan service to the public.Working from our offices at either the Grafton East Car Park or the Grand Arcade Car Park we are looking for individuals who are able to communicate well with members of the public and those who are able to work as part of a team.You will take bookings of the equipment face to face or by email or phone, input customer data and assess new customers needs ensuring the appropriate mobility aid is provided.Experience of customer interaction by phone and face to faceExperience of working in a customer-facing environment such as a customer service centre or similarBasic IT SkillsProblem solving skillsGood time management skills9.30 to 18.30 Monday to Friday9.30 to 19.00 Saturday11.00 to 16.00 on SundayWe are looking for volunteers to help us at a time that suits you best across the week.For more information on the Shopmobility Service, please visit our web page here.If you would like to find out more, have any questions, or would like to express your interest in becoming a volunteer with us, please contact [email protected] or telephone 01223 457337.This volunteer role is subject to an Enhanced DBS check.Region: Location: Salary: Package: Contractual hours: Basis: