Company:
CV-Library
Location: Bermondsey
Closing Date: 23/10/2024
Salary: £28,000 - £32,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Customer Service and Operations Coordinator – This leading importer and distributor of the finest Greek food and wine is looking for a dedicated Customer Service and OperationsCoordinator to join their dynamic team based in Bermondsey, Southwark, London.
Are you passionate about exceptional food and wine? Do you thrive in a fast-paced environment where your organisational skills and attention to detail can make a real difference? If so, read on and apply.
About them:
They are on a mission to bring the finest Greek food and wine to the UK. Their success is built on 5 core values:
Producers – the foundation of everything we do
Excellence – In our products and services
Respect – Fair treatment of producers, customers and the team
Creativity – Encourage new ideas and fun
Sustainability – Taking responsible for our impact on the planet
Fantastic company benefits include:
Competitive Salary:£28,000 - £32,000 per annum
Holiday: 25 days holiday (plus January 1, December 25, 26)
Company pension scheme
Employee extras such as: discount on products, performance related bonus (cash and share options), casual dress
Opportunity for career growth in a fast-paced and exciting industry
About the role:
As their Customer Service and Operations Coordinator, you'll be the linchpin between their customers and internal teams. This is an exciting opportunity for an experienced professional or a recent graduate looking to take their career to the next level in the thriving food and beverage industry.
Key Responsibilities
Act as the crucial point of contact between customers and the sales, warehouse, and delivery teams
Provide exceptional service to our customers
Handle wholesale customer onboarding, coordinate order processing and manage daily enquiries
Manage invoicing and assist with statements and control credit
Assist warehouse with inventory management
Develop and implement new processes to enhance efficiencies across operations
What They’re Looking For
Highly organised with excellent process management skills
An outstanding communicator across all channels especially phone and email
Detail-oriented with a consistent approach to work
Data entry experience and accuracy
Adaptable and committed to exceeding customer expectations
Commercially savvy with strong business acumen
Strong analytical skills for problem-solving and identifying opportunities
Passionate about Greek cuisine and eager to expand product knowledge
Self-motivated with a "can-do" attitude and desire for professional growth
Location and Hours
Bermondsey, London (10-minute walk from Bermondsey tube station)
Monday - Friday, 8:00 - 18:00 with an hour for lunch
On-site role (work from home by exception only)
If you're ready to contribute to an exciting business and share their passion for Greek cuisine, apply now!
Only apply if you have the right to work in the UK and will not need a sponsored visa in the next 2 years. This company is not a Home Office approved Visa Sponsor.
No recruitment agencies, please
Please check your email inbox and spam / junk mail folder for any email correspondence for this role.
Additional keywords: Customer Service, Logistics, Operations, Coordinator, Food and Drink, Greek Produce, Inventory Management, Order Processing, Customer Liaison, Retail, Wholesale, Entry-Level Position
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