Sales & Events Executive

Sales & Events Executive About us: Discover the essence of modern luxury at Hilton London Bankside, where innovation and design come together to redefine the hotel experience. Boasting 292 guest rooms, including 25 bespoke suites and a penthouse apartment with a private roof terrace, the hotel offers stunning views of the city skyline and is situated near iconic landmarks like Tate Modern and The Shard. Featuring OXBO Bankside and The Distillery, the hotel provides a vibrant dining and social experience. Additionally, its grand Ballroom, accommodating up to 700 guests, offers a spectacular venue for various events, with the role requiring maximizing revenue and ensuring seamless execution of conferences and events. Benefits of being a Sales & Events Executive: Worldwide Hilton Discount, with Team member room rates starting from as little as £40 Guest Experience - One nights free stay at the hotel upon passing probation. Free onsite meals in our Bear Lane Cafe Employee of the Month & Probation celebration events 24/7 Employee Assistance Programme for you and your family Automatic enrolment into a workplace pension scheme The Role of a Sales & Events Executive in our Family: Specific job-related duties, include but are not limited to: o To deal with incoming enquiries by phone or email. Enquiries to be acknowledge within 3 hours and respond within 24 hours. Send proposal in accordance with customer requirements. o To develop future and repeat business, contributing to the profitability of the Hotel. o Negotiate and agree on rates according to Selling Strategies o Ensure all calls are handled according to Brand Standards o To pro-actively work as a member of the team, contributing to maximising revenue and generate business o To build relationship with our clients and develop an understanding of their needs o Meet potential clients to show them the Hotel facilities o Promote all facilities within the Hotel o Effective Diary Management o Identify new accounts and contacts and give sales leads to the pro-active team o Keep departments and clients updated in a timely manner o Send proposals and Contracts to clients in line with Brand Standards o To develop and maintain excellent product knowledge o Keep up to date with refurbishment and promotions in the Hotel o Work and co-operate with the team and other departments and offer support and assistance when necessary o Maintain accurate, up to date customer records and contribute to develop and fine-tuning of the systems in place o Consistently review own level of skill and actively identify future personal development and trainings o Organise and prioritise work in order to ensure guarantee response time and deadlines are met o To undertake the administration procedure at each stage of the Conference & Banqueting booking o Contact clients at regular intervals to ensure all of their requirements are met and in accordance with company standards o To communicate clients requirements both verbally and written via Delphi computer system to all departments within the hotel o To meet clients, agents & production companies on site to discuss their requirements and offer professional guidance o To acknowledge all communication in writing from clients o Ensure correct forecasting of own Events Other: Candidates must have a minimum of 1 years experience within Sales & Events. What Happens Next Does the Sales & Events Executive role suit your skillset? Apply now, this takes seconds, youll just need to provide some contact details along with a CV. Next, well review your details, and if successful well invite you to meet one of the team to learn more about you, your experience and let us tell more about our Hotel and our Parent Company, the Splendid Hospitality Group. The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

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