Customer Service Eldercare - Permanent

The Recruitment Co are recruiting on behalf of our client based in Warrington. The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people. This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers. We are looking to recruit candidates who have personable, friendly approach who can provide comfort and reassurance to our clients , experience within customer service or health care is essential, office experience is not required! This position is permanent from day one! Job Duties Include: Speaking to Customers over the phone (Outbound and Inbound) Confirming Customer's Safety Helping report repairs for Customers Speaking to Housing Officers and other Family Members Skills Required: A Clear and Friendly Telephone Manner Excellent Computer Skills Keen Attention to Detail A Strong Desire to Reassure and Help. We have both Full Time and Part Time positions available for this role to suit individuals needs. The Salary for this role is £11.56 per hour which equates to £18,815 per annum Based on a average 31.3 hour working week Shift Examples: Week 1 Monday, Tuesday , Wednesday 8.30-5.30 Week 2 Monday, Tuesday, Saturday Sunday 8.30-5.30 Week 3 Monday, Tuesday, Wednesday 8.30-5.30 Week 4 Monday , Tuesday , Saturday , Sunday 1pm until 10.15pm (An evening shift will be required once every 4 weeks working 1pm until 10.15pm) If you're interested, Please apply online with a copy of your most updated CV and we will be in touch! The Recruitment Co are an equal opportunties employer CPWarrington