Sales Account Coordinator

Sales Account Coordinator If you have solid previous experience of working within a commercial environment and can demonstrate the ability to be incredibly proactive and responsive, this could be an ideal opportunity to join a forward thinking, innovative organisation. Based in Worcester, offering a competitive salary and benefits, our client operates a positive working culture and environment. Some key duties and responsibilities will include (but not be limited to): Providing support and guidance, mainly by telephone to allocated customers driving retention and increased revenue Maximising customer service and satisfaction Assisting and dealing with all other incoming customer and Account Management type queries Promoting products and services Your key responsibilities: Managing a group of defined customers, providing support, guidance, and advice on product solutions over the telephone Working alongside internal teams and other Account Managers to manage queries from all customers Maximising order intake by providing timely support and delivering excellent customer service Protecting existing customer base and recurring revenue through excellent customer service Promoting and sell the company, all its products and services to customers Representing the company in a professional manner Skills and experience required: Previous experience in a similar commercial role Exceptional verbal and written communication skills Excellent attention to detail Passionate about delivering exceptional customer service Good team player Self- motivated and able to multi task and prioritise workloads TPBN1_UKTJ