Technical Sales Advisor

TECHNICAL SALES ADVISOR LOCATION: Swindon SALARY: £23,000 + Bonus JOB TYPE: Permanent Monday to Friday 8.30am to 5pm Role Purpose The Technical Sales Advisor is responsible for generating quotations and drawings from customer enquiries. You will be self-motivated, organised with the ability to adapt to change and prioritise to suit ever changing demands in a relaxed, and professional office environment. Job Duties * Handling customer enquiries via email and telephone in a timely and professional manner. * Open quotation management including project reviews and quote chasing to ensure we maximise all business opportunities. * Accountable for logging all enquiries, quotes and orders on to the CRM in house database. * Responsible from producing and pricing quotations on a range of products using ab in-house drawing package referencing from DWG and supplied customer drawings and enquiries. * Maintaining good relationships with customers. * Providing technical support to our customer base within an acceptable timeframe. * Assisting customers with general information updates regarding their orders or enquiries. * Using a range of office software, including email, spreadsheets and databases. * Handling personal data in accordance with the organisations data protection policy. * Taking on other responsibilities or tasks whenever reasonably instructed or required. Experience Required * Good organisational and time management skills * Proficiency with Microsoft Outlook, Microsoft Office and Microsoft Excel * Attention to detail * Flexibility and adaptability to changing workloads * A problem-solving approach to work * AutoCAD experience would be a bonus * Full training will be given on all our software and procedures * Excellent interpersonal, oral and written communication skills * Good team player with flexible and helpful attitude * A positive individual with a ‘Can do’ results driven approach and attitude * Demonstrates trust, openness and respects in dealing with people * Good teamworking skills and the confidence to lead and motivate a team