Product Customisation Specialist

Product Customisation Specialist Birmingham, UK Our client is a well-established global manufacturer of precious metal products. They provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. They are a pioneering force in the additive manufacturing industry, specializing in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors. They pride themselves on their commitment to quality, creativity and customer satisfaction and delivering innovative and personalized products that meet the unique need of their customers. As the Product Customisation Specialist, you will play a crucial role in enhancing the customer experience, tailoring our clients products to meet their specific needs and preferences and providing expert advice on product possibilities. You will work collaboratively with the production and marketing teams to ensure customised products are feasible and meet their high standards. You will develop and maintain a deep knowledge of our clients product line and capabilities, staying current on industry trends and customer preferences and be able to manage multiple projects while maintaining a high level of attention to detail. You will need to be an effective communicator; communicating effectively with customers, other teams and suppliers throughout the customisation process to ensure projects are delivered on time and to a high standard. To be successful in this role you will need to be able to - Research and implement business plan cases for potential new developments. - Oversee the end-to-end lifecycle of customisation products, from concept through to development, launch, and ongoing refinement ensuring the customisation services evolve to meet market demands. - Collaborate with cross-functional teams (marketing, sales, operations) to ensure timely delivery of customisation projects. - Manage timelines and resources for customisation product initiatives. The Benefits - A salary of up to £32,000 (dependent on experience and successful completion of probation period) - Hybrid Working - Up to 34 days paid leave per year (including bank holidays) - A generous Pension Scheme where employee contributions are matched by the company up to 8% - Employee Assistance Programme - Interest free loans for travel to work costs - Life Assurance up to x6 salary - Discounts on company products - Options for flexible hours So, if you want to take the next step in your career as a Product Customisation Specialist with a company that truly cares about your growth and wellbeing, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ