Customer Service

Customer Service Our client is a leading provider of specialist products for a wide range of industries, including construction, events, utilities, and offshore oil and gas. They operate across multiple locations in the UK, supporting businesses with tailored, flexible solutions. Working as a key member of the Customer Service team you’ll be dedicated to ensuring a seamless experience. Your responsibilities will include managing key accounts, processing rental orders, and maintaining accurate records. Benefits Package: * Starting salary of £25,000, with opportunities for overtime * Company pension scheme * Holiday loyalty program * On-site café discount * 8-hour shifts * Permanent role * Shift patterns: Tuesday to Saturday or Sunday to Thursday, with varied start and finish times between 7 am and 7 pm. Key Responsibilities: * Provide exceptional, customer-focused service to both general orders and key accounts. * Accurately process detailed documentation to reduce account queries. * Coordinate with the Transport Department for necessary item movements. * Answer incoming calls promptly and resolve customer inquiries quickly and efficiently. * Generate and post invoices daily Candidate Requirements: * An effective communicator with a proven background in customer service * Flexibility to work shift patterns between 7am to 7pm * Ability to thrive under pressure * Self-motivated with the ability to work independently If this role sounds like the perfect fit for you, call us today on (phone number removed) to discuss it further