Senior Executive

Are you passionate about data and looking for an opportunity in a sector leading CRM and data team? We're recruiting for a Senior Data Executive to join us and support the ongoing marketing and membership activities of British Heart Foundation (BHF). About the role As our Senior Data Executive, youll be ensuring effective data management for the BHF by extracting data for marketing communications, supporting data imports, and collaborating with marketing and technical teams to optimise data quality. Youll be responsible for marketing data extracts, maintaining data quality through CRM updates using an ETL tool, and championing data best practices while identifying areas for improvement. Collaborating with fundraising and marketing teams to establish selection criteria for data extracts, you will ensure accurate and timely data exchange with suppliers, manage CRM database data, and resolve data quality issues. All this will ensure you gain a full understanding of customer requirements to achieve their desired outcomes and maintain strong internal and external stakeholder relationships. Youll play a pivotal role in our team by supporting and training members to maintain and enhance the CRM database. Youll track team workload, develop efficient data management processes, oversee imports managed by Data Assistants, and gather feedback to continuously improve our processes. Managing a small team, you'll ensure team performance and wellbeing driving team success. Working arrangements Please note this is a fixed term until May 2026 covering a secondment. This is a blended role, where your work will be dually located between your home and our London office. At BHF we believe in the power of working together. On a blended contract, you can expect to spend some time in the office, at least one day each week, on average. The use of office spaces is driven in part by your role and the work you will do with other teams. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Need more help balancing your work and home life? Talk to us about the flexibility offer available at the application or interview stage. About you With proven previous experience running complex and large database selections in a busy direct marketing environment, you'll have experience ensuring complex and high-volume data quality and accuracy. Youll have strong experience with Blackbaud CRM or similar systems, advanced proficiency in Microsoft Office (especially Excel), and a proven track record in importing and exporting data with external agencies. Your attention to detail and strong numeracy skills will enable you to deliver high-quality data management. Ideally, you will have a background in fundraising and have gained experience in providing data and interpretation to direct marketing teams for major campaigns, as well as writing SQL queries. Youll also have a good standard of communication in both written and verbal forms and have experience working with external suppliers and internal stakeholders to deliver workloads to strict deadlines. You will be experienced managing multiple tasks and your own time, prioritising workload appropriately while remaining supportive to your team. Interview process Interviews will be held via MS Teams. TPBN1_UKTJ