IT User Support Technician

Company Description PCW Solutions is a provider of high-quality managed IT services for businesses in Abbots Langley. We offer fast, personalized, efficient, and high-quality IT solutions to small and large businesses. Our mission is to help businesses purchase, install, and maintain the best IT infrastructure for their needs. We also offer IT support for domestic home users, ensuring everyone receives the same level of service. Role Description This is a full-time on-site role for an IT User Support Technician at PCW Solutions in Abbots Langley. The IT User Support Technician will be responsible for providing technical support, troubleshooting desktop computers, printer support, and computer repair on a day-to-day basis. Qualifications Technical Support and Troubleshooting skills Desktop Computers and Printer Support expertise Experience in Computer Repair Strong problem-solving abilities Excellent communication and interpersonal skills Ability to work well in a team environment Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus Salary £39,000 - £43,000 dependant on experience