Technical Support Engineer

Your new company Join a dynamic and well-established Managed Service Provider with a strong, long-standing client base in the transport, legal, and manufacturing sectors. Their modern office environment fosters collaboration and innovation, ensuring you have the tools and support needed to excel. What you'll need to succeed Our client is seeking a dedicated IT Support Specialist to join the team. In this role, you will provide first and second Level technical support to their clients. Your expertise will be crucial in maintaining their reputation for excellence. Duties will include Administer, troubleshoot, and resolve system issues promptly. Lead and assist staff members during installation, planning, and procurement. Mentor junior team member has 3-5 years' experience in a relevant technical role. Proficiency in Server Hardware, Microsoft Hyper-V & Windows Server environment. Strong understanding of networking principles and troubleshooting, including Firewalls, VPN, Switches, Routers, TCP/IP, DNS, and DHCP. Comprehensive knowledge of Microsoft 365, including Email, Security, MFA, and applications like SharePoint, OneDrive, and Teams. Strong interpersonal communication skills with a customer-focused attitude Have a clean Driving licence, as the role will involve visits to client sites. What you'll get in return Competitive salary ranging from £25k to £30k depending on experience. Permanent role with a comprehensive benefits package including a pension, overtime payments, and career development opportunities through courses and on-site training with pension, healthcare, dental and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: active Directory 365 exchange Benefits: 35000