Company:
CV-Library
Location: London
Closing Date: 26/10/2024
Salary: £35,000 - £40,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
CR3 are currently representing a medium sized construction company who specialize in electrical and building works. We are seeking a RLO (Resident Liaison Officer) to work on a temp to perm or permanent basis in Hillingdon (West London).
Duties of the RLO:
* To ensure that tasks are completed accurately and within agreed timescales.
* To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction
* Act as the main point of contact and deal with any problems/queries that the tenant may have
RLO requirements:
* Social housing & local authority experience (preferred)
* Excel, word
* Ability to speak with tenants
* You’re able to demonstrate excellent organisational skills
* You’re able to work independently and in a team environment
* You’re detail orientated with the ability to get things right first time
* You’re able to follow clearly defined processes
* You’re process driven with continuous improvement mindset
* You’ve able to demonstrate excellent customer service skills
Share this job
CV-Library