Head of Strategic Partnerships

Company:  Quadient
Location: London
Closing Date: 03/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills, and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Head of Strategic Partnerships (Parcel Lockers)

The Quadient network of carrier-agnostic lockers is unique. Our lockers provide access to the infrastructures of the UK's major parcel players. Strategically placed in locations that the public can easily pick up or return important packages; the lockers play a key role in out-of-home delivery and returns. Our carrier partners (DPD, EVRi, Royal Mail & UPS) use our lockers as consolidated delivery points and provide 24/7 access unlike most shops.

Our host partners (retail stores, petrol forecourts, public transport hubs, and many more) take advantage of additional revenue streams, increased customer footfall, and improved parcel services to make their location a 'destination'.

We're growing and we're doing it now! Our locker network has doubled so far in 2024 and we see it doubling at least again in 2025.

Reporting to the Sales Director, Europe, the Head of Strategic Partnerships role will look to take our network 'beyond parcels' by identifying strategic partners who can utilise our network to enhance the services they offer today. This person will establish partnerships with vendors prepared to pay for usage of the Quadient locker network.

Your role in our future

  1. Drive revenue growth by attracting new users to our open-network lockers.
  2. Expand the number of locker spaces, particularly in high-traffic public areas across major cities in the UK, ideally within the Greater London area.
  3. Establish a robust ecosystem where Quadient serves as the central aggregator.
  4. Target Identification: Identify untapped B2B and B2C markets, including service companies, energy, construction, repair, marketplaces, mobility and smart city startups, urban logistics, and last-mile delivery companies.
  5. Prospecting: Actively seek out and engage potential new clients through various channels, including networking, cold outreach, and industry events.
  6. Partnership Development: Discover and cultivate partnership opportunities and manage a network of partners and business introducers.
  7. Market Analysis: Conduct comprehensive market studies within the assigned scope, prioritize targets, and assess potential in each vertical.
  8. Strategic Planning: Develop tailored commercial strategies for each account, including detailed account mapping, value propositions, and participation in events and networking activities to enhance LOCKERS visibility.
  9. Tender Management: Lead the preparation and submission of responses to calls for tenders.
  10. Contract Negotiation: Negotiate and finalize contracts, ensuring successful execution and compliance.

Your profile

  1. Industry Knowledge: Preferred, but not mandatory In-depth understanding of our locker solutions and market dynamics, including key players and practices. Experience in logistics industry would be valuable.
  2. Analytical Skills: Strong ability to analyse data and market trends.
  3. Innovative Thinking: Curiosity, creativity, and adaptability to drive innovative solutions.
  4. Commercial Acumen: Strong commercial instincts and empathy to understand client needs.
  5. Communication Skills: Excellent listening, questioning, and reformulation skills.
  6. Autonomy: Ability to work independently with minimal supervision.
  7. Organizational Skills: High level of rigor and organizational capabilities.
  8. Results-Driven: Focused on achieving measurable outcomes.
  9. Technical Proficiency: Proficient in using information systems, CRM tools, and social media platforms.

Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Ready to lead the way? Apply now.

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration, and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at

Quadient is an Equal Employment Opportunity Employer: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

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