Helpdesk & Accounts Administrator

We are a leading provider of innovative procurement solutions, dedicated to driving efficiency, sustainability, and excellence in the industry. With a commitment to delivering tailored solutions and exceptional service, we empower businesses to streamline their procurement processes, reduce costs, and minimize environmental impact. Contract: Full-time, Permanent Salary: £23,691.00-£27,500.00 per annum, depending on experience Working Hours: Monday to Friday, 9am 5pm Location: Portadown Job Summary We are looking for a dedicated Helpdesk & Accounts Administrator to join our dynamic team. If youre organised, customer-oriented, and have a knack for problem-solving, this role is for you! We guarantee you will never have done a job like this before! Responsibilities: Act as the first point of contact for enquiries and troubleshooting Supplier account reconciliation Purchase & Sales Ledger data entry Updating internal portal Coordinate and maintain relationships with suppliers, ensuring they meet our processing requirements, such as purchase orders and invoicing standards. Manage the helpdesk, logging and resolving issues related to user access, supplier queries, and order statuses. Support the onboarding process for new suppliers, providing guidance and training where necessary Liaise with internal departments to ensure smooth supplier operations and communicate key updates. Requirements: Experience using Xero accountancy package would be an advantage Excellent organisational skills with the ability to multitask and prioritise Proven experience in a customer service or helpdesk role. Strong communication and relationship-building skills. Educated to GCSE level or equivalent. What We Offer: A supportive and collaborative team environment. Opportunities for professional growth and development. The chance to be part of an innovative company, shaping the future of procurement. Benefits: Company pension Cycle to work scheme Free parking On-site parking Skills: xero sales ledger Account Reconciliation Troubleshooting supplier management Accounting skills