Account Manager

R13 Recruitment are pleased to be partnering with an award-winning company who are looking for an Account Manager to join their growing Norwich-based team. Within this role you will manage a portfolio of accounts, ensuring they receive outstanding service through regular contact and through finding them the best deals. This is a full time, permanent position working 37.5 hours per week and offering a flexible hybrid working model. The offered salary for this position is £24,000 - £29,000 DOE + Bonus. The company Priding themselves on the industry-leading service they provide to clients, which is evident in a growing number of awards under their belt, this is an organisation that are committed to their company values. With a real focus on sustainability and building an engaging and nurturing working environment, this is an exciting time to join the business. The benefits 27 days annual leave plus bank holidays, one day a year for Volunteering at your chosen charity, Christmas office shutdown, performance-based bonuses (paid annually), generous company pension contribution, monthly team activities, access to mental health support, and opportunities for professional development. The day to day * Managing your portfolio of clients through regular contact, making relevant contract recommendations and renewing/securing contracts. * Undertaking lead generation and identifying potential clients. * Liaising and negotiating with third party suppliers to ensure the best deals possible. * Ensuring all relevant administration is compliant with internal/external processes. * Creating pricing reports and carrying out data analysis. * Providing support on complex client queries. You will have/be * Proven experience within a client support / customer service or first line support role. * Positive communication and interpersonal skills at a very high level. * Experience creating reports and analysis date. * Highly organised with great attention to detail. * A positive, can-do attitude, willing to get stuck in & become an integral part of the team. Desirable * Experience with Salesforce CRM and/ or Utility Click would be desirable but not essential. How to apply To hear more details about this fantastic opportunity please email your CV to Rosie Branford – Senior Recruitment Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful