Customer Service Assistant

Customer Service Administrator – Up to £25,000 – Whitstable Responsibilities: Processing customer orders Liaising with customers over phone and on email to resolve queries Assist with shipping information for customers Maintaining accurate records and keeping systems up to date Use of agreed company and customer shipping portals to book freight collections and monitor deliveries Providing general admin support to the teamIdeal Candidate: Previous customer service experience Strong communication skills, both written and verbal Competent IT skills, including Word, Excel and Outlook Ability to work to deadlines and under pressure Ability to work alone and as part of a team  Benefits: Up to £25,000 depending on experience 25 days annual leave Pension scheme Team events Virtual GP  Customer Service Administrator – Up to £25,000 – Whitstable