Maintenance Contracts/Account Manager

Vision Personnel is working with an existing client, who's looking for a Maintenance Contracts/Account Manager. Requirements: * Proficient in quoting and day to day running of clients * Minimum of 2 years' experience in reactive maintenance or construction * Proficiency in CAFM systems (e.g., Access Maintain, Verisae) * Strong focus on customer service, with experience in quoting and estimating * Excellent communication skills at all levels * Proficiency in MS Outlook, Word, Excel, with a willingness to learn new systems * Reliable, punctual, with strong time management skills Required Skills: * Strong verbal and written communication, with the ability to explain technical information to non-technical clients * Experience in handling financial matters (e.g., invoicing) * Ability to manage multiple accounts, prioritise tasks, and resolve issues efficiently * Knowledge of maintenance processes, technical documents, and reports * Analytical thinking to assess client needs and recommend appropriate solutions Duties: * Communicate effectively with clients and manage financial discussions * Maintain customer satisfaction and resolve issues promptly * Organise and prioritise tasks, managing multiple accounts * Interpret technical documents and solve problems efficiently Additional Information: * Smart dress code required for client meetings * Office-based role with an 80/20 split between office and site visits * May involve overnight stays and attendance at client functions (expenses covered) * Pension and company car allowance negotiable