Sales Support Co-ordinator

We are looking for a proactive and motivated Sales Support Coordinator to join our team at our M1 site in Dungannon. In this role you will provide essential support to our sales team, handling daily responsibilities that keep our operations running smoothly. This is an excellent opportunity to develop your skills, gain hands-on experience, and build a rewarding career in the automotive industry. At Donnelly Group we are passionate about ensuring our customers are always put first every day, everywhere. Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us? About The Role Role & Responsibilities: As a key support for our sales team, you will handle a variety of essential tasks, including maintaining the forecourt, delivering and collecting vehicles, completing administrative work, and any additional duties as needed. A commitment to delivering exceptional service to our customers is essential. You should be comfortable interacting and establishing rapport with both new and returning customers, as well as collaborating effectively with team members. Person Specification: The ideal candidate will demonstrate professionalism and uphold high standards in both verbal and written communication. A positive, can-do attitude is essential for success in this role. This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager. The company reserves the right to expand the short listing criteria to facilitate the short listing process. Donnelly Group is an equal opportunities employer Required Criteria A full UK driving licence Previous experience gained in a customer facing or administration role Strong organisation skills with an attention to detail Previous experience gained in a support or customer facing role Proficient in IT packages, particularly MS Office Skills Needed Customer Service, Establishing Rapport With Clients, Exceptional Customer Service Skills, Time Management/Organisational skills, Exceeding Customer Expectations About The Company The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation. Company Culture Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a Foundation Day; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard. Company Benefits Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App Salary Not disclosed Skills: Customer Service Establishing Rapport With Exceptional Customer Serv Time Management/Organisat Exceeding Customer Expect Benefits: Vacation, Paid time off Performance bonuses Paid sick days Retirement plan and/or pension Office perks Employee development programs