Assistant Service Manager

Company:  Platinum Recruitment Consultancy
Location: Yeovil
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary £39,000 DOE + OTE A great opportunity has arisen to join our client in Yeovil as an Assistant Service Manager. This is a newly created role, offering an exciting opportunity to contribute significantly to our service department's success. Key Responsibilities: Team Leadership: Oversee a team of 2 direct reports, fostering a positive and productive work environment. Customer Service: Prioritise customer satisfaction by ensuring timely and efficient service delivery. Process Improvement: Continuously identify opportunities to streamline processes and enhance operational efficiency. Performance Management: Monitor team performance, set clear goals, and provide regular feedback and coaching. Inventory Management: Manage parts inventory to optimise stock levels and minimise shortages. System Proficiency: Utilise Keyloop system to manage workflow and track performance metrics. Financial Performance: Contribute to the department's financial goals by maximising labor efficiency and controlling costs.Required Skills and Experience: Proven experience as a Senior Service Advisor or Workshop Controller within a main dealership environment. Strong leadership and interpersonal skills. Excellent organisational and time management abilities. Proficient in using workshop management systems, preferably Keyloop. A valid UK driving license. Managing KPI's Benefits: 20 Days Annual leave + Bank Holidays On-site parking Bonus opportunities Company car (negotiable) If this Assistant Service Manager role in Yeovil, sounds like the role for you please click to apply! *Please note that we are only able to accept applications from candidates who currently have the right to work in the UK* Job Number: (phone number removed) / INDAUTO Consultant: Beckie Gardner Job Role: Assistant Service Manager Location: Yeovil Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
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