Customer Care Advisor

Meridian Business Support are looking for Customer Care Advisors to join our client’s Customer Contact team based in Stoke-on-Trent (ST7) for a 12-week period, were offering: Paying £14.00ph  Shift Pattern: Monday to Friday (no weekend working) Shift Pattern: 09:00 – 17:00 Weekly pay & Online payslips A friendly and helpful Meridian team to support you with any queries at any time Full company training provided & continual support within the role Free on-site parkingAs a Customer Care Advisors, you will  be supporting the current team through a busy period, by working through orders in the group mailbox, updating the system to process these through and keeping Excel Data bases up to date, and occasionally answer in-bound calls from their customers to provide order support.  We are looking for you to have previous experience in  Administration, customer service or Call Handler to work as a Customer Care Advisor, so you can confidently navigate the Sales force system, excel data base and support the in-bound calls. Contact Centre Advisor – You will Need: Strong Administrative Skills: Previous experience in administration, including managing group mailboxes, processing orders, and updating systems efficiently. Customer Service Expertise: Proven track record in customer service or call handling roles, adept at addressing customer inquiries and providing order support over the phone. Effective Communication: Excellent verbal and written communication skills, ensuring clear and professional interactions with customers and team members. Detail-Oriented and Organised: Ability to manage multiple tasks with precision, ensuring that orders are processed correctly and databases are kept up to date. PLEASE APPLY ONLINE TODAY