Booking Admin

Are you good with people and computers and like to talk on the phone? Give us a call on (phone number removed). We are recruiting for someone to join our team as a booking administrator within a busy Distribution company. This role will be working within a team of administrators, working closely with customers to liaison deliveries and update systems and paperwork accordingly. This role will include making a lot of calls to customers meaning it would suit someone who is confident talking and with administration. If this sounds like something you’d love to join, keep reading! Working any 5 over 7 days, 8 hour shifts between 8am and 8pm. Paying £13.10 per hour. Key areas of responsibility: * Contacting customers to book delivery slots at a time that suits them. * Ensuring balances are settled on accounts. * Updating internal systems and paperwork accordingly * Working closely with the delivery teams to ensure each customer’s needs are met to a high standard. * Approaching each customer with a warm and empathetic outlook and handling feedback and complaints in a professional manner Skills and experience required: * Comfortable and confident on the telephone and PC literate * Being able to use own initiative. * Positive attitude and outlook with ability to empathise in all situations. * Systematic and persistent approach to work * Putting the customer first and taking person responsibility to resolve any issues. If this looks like a role that would suit you, give us a call on (phone number removed) to discuss the next steps in your new career