Company:
LA International Computer Consultants Ltd
Location: Milton Keynes
Closing Date: 24/10/2024
Salary: £175 - £268 Per Day
Hours: Full Time
Type: Permanent
Job Requirements / Description
Work as part of a team of Operations Analysts to ensure services are delivered within SLAs, provide First Contact Resolution (FCR) utilising Knowledge Base Articles (KBA) and subject matter expertise;
Monitor and administer the Service Desk mailbox, phones and monitoring screens, logging and recording all interactions, incidents and service request tickets ensuring they are accurately raised, c click apply for full job details
Monitor and administer the Service Desk mailbox, phones and monitoring screens, logging and recording all interactions, incidents and service request tickets ensuring they are accurately raised, c click apply for full job details
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LA International Computer Consultants Ltd
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