Legal Operations Manager

London | Hybrid | Up to £75,000 Currently partnered with a leading international law firm who are on the lookout to take on a new Legal Operations Manager/Practice Executive. This role will provide general operational support to the Employment department by supporting the partners with day-to-day and business-as-usual activities and with the delivery of firmwide and departmental projects and initiatives. Key Responsibilities / Operational Prepare Genesis agenda, attend meetings, take notes and track/deliver agreed actions New joiner and leaver processes Entrance / exit from leave processes (e.g. family friendly, sabbatical, sick leave) NQ and Trainee transition processes Seating plan / room moves Holiday handover management and assistance Capacity / utilisation/ time recording reporting and work tracking Work allocation assistance – regular catch ups with associates and trainees Holiday and expenses approval Socials and offsites Pro-bono and CSR initiatives Document / Intranet site management (with KLs) Appraisal assistance Coordinate department comms, proactively preparing drafts for others Department rep for firmwide change projects Support on recruitment processes / needs Point person for business services BPs Third party liaison (transcribers, other support providers) - including assisting with terms of engagement etc Ongoing operational process improvement Data collection (e.g. work types, time recording, referrals) Billing processes and WIP management Time recording Leavers, joiners, secondments, etc. Coordination of and attendance at partner strategy days, including agenda setting, note taking and following-up on agreed actions International strategy assistance – tracking and updating international contacts and referrals, proactively identifying opportunities (with BD) Assist the department preparing pitches and proposals, and other similar opportunities (with BD) Key Responsibilities / Legal Project Management (LPM) / Legal Process Improvement (LPI) Planning new jobs – costing, resourcing, wider team Enhancing productivity (with LTT) Legal process improvement (with KLs / LTT) - including assisting with toolkits, guidelines and process plans Matter debriefs – client satisfaction, lessons learned (with KLs) – including tracking our corporate deal work and getting feedback identifying BD opportunities coming out of deal/matters (with BD) Managing the creation of precedents / tracking deadlines (with KLs) Liaison with eD – improve processes (with LTT) Assisting with fee estimates/ quotes and matter (and matter type) analysis - using data to ensure more accurate fee estimates and identifying unprofitable matters. Assisting with department initiatives e.g. ESG, Asset Management, LCAT etc.