Network Service Manager - Hybrid

Our client, a leading organisation in the aerospace sector, is currently seeking a Network Service Manager to join their Information Management and Technology team on a contract basis.

• Managing services from strategic suppliers and internally delivered towers.
• Ensuring service compliance, accessibility, and relevancy in terms of definition, cost, and performance.
• Coordinating trials, product launches, and supporting communications and training.
• Providing input to the service continuity planning process and implementing resulting plans.
• Maintaining recognised knowledge in specialised areas and consolidating expertise from multiple sources.
• Developing and maintaining procedures and documentation for databases and applications support.
• Advising on Network Service security, licensing, upgrades, backups, and disaster recovery needs.
• Conducting formal reviews with suppliers to assess service performance and identifying opportunities for cost reduction.

• Experience in supporting the delivery of medium-sized projects.
• Good understanding of SIAM and ITIL processes.
• Experience working with budgets and demonstrating financial control.
• Ability to communicate complex issues to various stakeholders.
• Understanding of current network infrastructure and products.
• Experience working with or for outsourced service providers.
• Relevant vocational qualification or equivalent experience in managing networks (e.g., HNC, Prince 2 Foundation, Computer Science Degree).
• Trained to at least ITIL Foundation level, with appropriate ITIL Intermediate or other capability training.

• Opportunity to work in a dynamic aerospace organisation.
• Professional development and training opportunities.
• Collaborative and supportive work environment.
• Challenging and rewarding contract position.

If you have a thorough understanding of network services and are looking for an opportunity to make an impact in a leading aerospace organisation, we would love to hear from you. Apply now to join our client's talented team.