Customer Service Advisor

A Luton-based pharma company are keen to find an experienced Customer Service Advisor to join their in-house Sales & Marketing Team. This is an exciting time to be joining them as they are continuing to expand their product ranges. As Customer Service Advisor you will ensure customers receive their orders on time and in full; working with the sales team and be responsible for liaising with identified accounts, providing delivery information and resolving any customer queries / enquiries; processing orders and ensuring they are delivered to the customer in a timely manner. We are looking for someone with excellent customer service skills who ideally has previous experience of SAP (or similar). Their site is easily accessible via public transport and road, and has ample free parking on-site. In return they are able to offer some flexibility around start and finish times and the opportunity to work from home 1 or 2 days per week after successfully completing your probation period. As well as good salary and 25 days holiday plus Bank Holidays, they offer a great benefits package including enhanced maternity cover, private medical and dental for you and direct family members, 7% employer pension contribution (4% employee), etc. When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply