Company:
Thistle
Location: London
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks
The Role: Reporting to the hotel-based Director of Sales, this role is to drive incremental revenue into hotel in line with budget and future strategy. The Sales Managers role will focus on Private Dinning, M&E Sales and Groups for both new business and with a secondary focus on the growth and relationship building of existing accounts to drive revenue expectations.
Have a clear understanding of the hotel business mix, budget strategy and support accordingly
Create a deep understanding of each client to unearth other revenue opportunities, i.e. Christmas parties, private dinners, London events etc.
Deliver the strategic business plan across each assigned segment of the business to achieve target revenue for you individually and your team
Consistently deliver on agreed weekly activity targets for leads, calls and appointments and demonstrate results from the activity
Grow revenue and deliver targeted revenue growth through relationship building and understanding of our existing clients
Understand competitors business through site visits and Hotelligence reporting
To identify innovative ways to drive new sales leads with a structured follow up plan
Understand areas of focus for underperforming hotels and find ways to address the shortfall
To work closely with hotels within the cluster to align rate plans and pricing
Utilise salesforce.com to enrich client specific data to build a deep understanding of the accounts, the opportunities that exist and to share key information with the hotels
To completely understand the brand(s) you are working within and feel confident presenting to internal and external customers
Work in conjunction with the central Key Account Directors to develop opportunities and drive revenue for new business and existing accounts
Support the Director of Sales in developing inbound international business from key markets and global strategic accounts
Attend trade shows and TMC office visits as required, with a set of clear objectives and targets
Be passionate about learning and developing your own skills and understanding of the industry
Consistently look for opportunities outside your own cluster to benefit all hotels in the group
What we look for: A minimum of 2 years sales experience in the hospitality, ideally in London
Excellent at building new and existing client relationships to understand account drivers for incremental revenue
Will challenge the status quo to look at news ways of working
Results-oriented and driven to achieve revenue and performance targets
Strong analytical skills and proficiency in data analysis tools and Excel
Highly commercial and lives and breathes the key business measures
Excellent communication, negotiation, and interpersonal skills to build successful partnerships with clients, partners, and work collaboratively across the hotel(s) and central teams
Adaptable to different markets & segments
What's in it for you? Great development opportunities
Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
Interest free season ticket loans (conditions apply)
Access to a 24/7 Employee Assistance Program
Pension and Healthcare Schemes
Wagestream - get access to earned salary before payday
Paid volunteering days
Generous recommend a friend scheme
Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
Great Recognition program
...and many more!
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