Company:
Group 1 Automotive
Location: Guildford
Closing Date: 28/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Business Manager Toyota Guildford
£36,580pa ote circa £60k
45 Hours -Full Time
Create experiences you can be proud of.
Leading with ambition and integrity, as a Business Manager youll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers faces.
Working to become the Worlds Most Trusted Automotive Retailer, youll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you
33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available
Retail discounts that save you money every day
Gym discounts, cash healthcare plans , and a cycle-to-work scheme
Car discounts for new and used purchases and servicing
Flexible pension scheme and Sharesave scheme to grow your savings
Family-friendly policies that help you spend more time with the people that matter
A wellbeing programme to support you and your family
An internal colleague recognition system to celebrate achievements
A community volunteering day
What youll do day to day
Achieve unit sales, chassis profit, finance, GardX and warranty income targets
Focus on the sales strategy to increase sales revenue and profit
Ensure compliance to Inchcape and regulatory sales processes to treat customers fairly
Adhere to retail policies in compliance with legal and manufacturer guidelines in order to pass audits
Achieve high levels of customer satisfaction in accordance to brand standard requirements
Ensures Sales Executives are committed to customer satisfaction and process excellence
Ensure Sales Executives are trained and reviewed to the required standards and to support the sales team through coaching and development
Maintain relationships with internal colleagues, brand partners, finance and insurance partners
Helpful skills and qualifications
Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
Ability to provide a first-class customer service with energy and enthusiasm
An effective multitasker who is methodical and efficient
Adaptable approach to ensure the finance packages are tailored to customers needs
Experience of delivering finance and insurance packages to customers and understand FCA Compliance
Attention to detail
Ability to supervise and manage the sales process
Excellent listening and communication skills
Full EU driving licence
Who we are
Be part of something big
Group 1 Automotive is on an exciting growth journey. Were the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI.
Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you dont need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
In return, we recognise that the success of our business is because of our fantastic people. Which is why were committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.
TPBN1_UKTJ
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Group 1 Automotive
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