Business Manager

Business Manager Toyota Guildford £36,580pa ote circa £60k 45 Hours -Full Time Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager youll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers faces. Working to become the Worlds Most Trusted Automotive Retailer, youll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too. What we can offer you 33 days annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What youll do day to day Achieve unit sales, chassis profit, finance, GardX and warranty income targets Focus on the sales strategy to increase sales revenue and profit Ensure compliance to Inchcape and regulatory sales processes to treat customers fairly Adhere to retail policies in compliance with legal and manufacturer guidelines in order to pass audits Achieve high levels of customer satisfaction in accordance to brand standard requirements Ensures Sales Executives are committed to customer satisfaction and process excellence Ensure Sales Executives are trained and reviewed to the required standards and to support the sales team through coaching and development Maintain relationships with internal colleagues, brand partners, finance and insurance partners Helpful skills and qualifications Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Ability to provide a first-class customer service with energy and enthusiasm An effective multitasker who is methodical and efficient Adaptable approach to ensure the finance packages are tailored to customers needs Experience of delivering finance and insurance packages to customers and understand FCA Compliance Attention to detail Ability to supervise and manage the sales process Excellent listening and communication skills Full EU driving licence Who we are Be part of something big Group 1 Automotive is on an exciting growth journey. Were the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI. Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you dont need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. In return, we recognise that the success of our business is because of our fantastic people. Which is why were committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally. TPBN1_UKTJ