Business Development Account Manager

Job Title: Business Development Account Manager Location: Kings Cross Salary: £30,000 (plus up to £7000 bonus per annum upon completion of probation) Job type: Full time - Permanent About us: Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration Hard work - Pushing the limits of self-improvement Our Awards: Best Global Business Development & Lead Generation Agency Global 100 Awards 2022, 2023, 2024 & 2025 M&A Global Awards 2023, 2024 & 2025 SME500 UK Awards 2024 Greater London Enterprise Awards 2024 Corporate America Today Annual Awards 2024 Business Development & Lead Generation Advisory Firm of the Year in England Corporate INTL Magazine Global Award 2025 Best Team Training & Development Business Awards UK 2022/2023 The Role: We're looking for candidates to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. You will be outreaching to global brand leaders from many sectors via phone, email and LinkedIn, introducing your clients and setting up high-level appointments for them. The role involves working closely with the other BDMs, your Client Success Manager and Team Assistant to deliver a top-notch, smooth service to our clients. The role is a hybrid position coming into our Kings Cross office a minimum of twice a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life but unfortunately we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. The Ideal Candidate's Experience and Responsibilities: General: Attend our Kings Cross office a minimum of twice a week (Mondays and Tuesdays) Work within a high performing team, being supportive to co-workers Ensuring a business wide best practice, and knowledge-sharing culture is actively embraced Maintain knowledge of emerging trends, technologies, and regulations in the industry The ability to multi-task - juggling is not necessary and is not preferred Outreach: Obtain 3 meetings a week for your clients Manage reschedules in a timely manner Maintain high standards of outreach Ensure Meetings booked are qualified and communicated well Client Management: Lead Client calls, building client rapport and trust Oversee the implementation of bespoke client campaigns Develop a growth strategy focused on client satisfaction Admin: Utilise the CRM for logging outreach, sharing information and task organising Maintain tidy inboxes with up to date timely responses About you: Required Attributes: +2 years managing accounts Resilience in a cold calling environment Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to prioritise within a constantly shifting environment Good initiative with the confidence to speak up A solutions focused attitude An acute eye for detail and precision Self-motivated with a growth mindset Good communication and interpersonal skills Funny Ability to anticipate, identify and solve internal and client issues strategically Being able to translate what a prospect says in the moment on a call into detailed written notes Touch typing Performance-ready capability of Flight of the Conchords - Business Time Desired Attributes: Experience with CRM systems Knowledge of GDPR and data protection practices Additional languages Seriously funny Benefits: Hybrid working Office drinks/dinner or activity once a month in Central London Extensive ongoing training and development Access to company library 20 days Holiday + 8 public holidays + extra paid day off for your Birthday Monthly 1-2-1's with Company Director to discuss development and well being A varied, lively team where individuality is valued, unless you're a twin; triplets accepted A company that values quality work and also knows that work isn't the be-all and end-all Please write a cover letter with your CV to be considered for the role. Candidates with the experience or relevant job titles of; Business Development Manager, Lead Generation, SDR, B2B Sales, Account Manager, Regional Sales Manager, Senior Sales, Business Developer, Senior Business Development Manager, Sales Account Manager, Sales Development, Sales Manager, Sales Coordinator sales account manager will also be considered for this role