Company:
Inchcape Retail Limited
Location: Bowthorpe
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
SMART Repair Technician Norwich BMW
£32,611.44(OTE £35,872.58) + Employee Benefits
Full-Time, 40 hours, Monday to Friday
Work on great cars, with great people.
As a Smart Repair Technician, you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. As a Smart Repair Technician, you will support others in this busy environment and you will have the support of the brand to ensure that their knowledge and skills are up to date.
What we can offer you
33 days annual leave , including bank holidays (pro rata)
The opportunity to buy additional holiday
Retail discounts that save you money every day
Gym discounts, cash healthcare plans , and a cycle-to-work scheme
Car discounts for new and used purchases and servicing
Flexible pension scheme and Sharesave scheme to grow your savings
Family-friendly policies that help you spend more time with the people that matter
A wellbeing programme to support you and your family
Ongoing recognition from your peers and leadership team
A community volunteering day
What youll do day to day
Carry out all repairs according to best practice procedures.
Meeting acceptable safety and quality standards
Interpret and implement technical instruction data
Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
Seek clarification from the Manager or Supervisor if a work order is not clear or seems incorrect
Complete assigned jobs within the estimated repair/paint times
Safeguard the customers vehicle and its contents while in the workshop
Ensure that all vehicles comply with safety standards when returned to customers
Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
Fulfil all tasks to the customers complete satisfaction
Helpful skills and qualifications
Dont worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
The knowledge of smart repairs/paint
The capability of working to the highest quality standards
Basic IT skills in order to use a tablet
Previous experience with smart repair and paint
Great team player and communication skills
Maintain high standards of house-keeping
Prior experience of working to efficiency targets
A full UK driving license
Who we are
Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you dont need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believe Inchcape is for everyone.
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Inchcape Retail Limited