Contact Centre Sales Manager

Smarter Cover Limited are a life insurance brokerage based in Weybridge, Surrey. We have been established since 2012 and are partnered with some of the UK’s most recognisable insurers including AIG, Legal & General and Liverpool Victoria. We are looking for a Sales Manager to join our newly established team, dedicated to selling over 50’s life insurance policies to our customers. We’re a company with an upward trajectory and we’re looking for confident and ambitious Sales Managers to continue driving our team forward. We have: * High Glassdoor workplace rating (3.9*/5.0*) SmarterCoverGlassdoor please take time to read the reviews left by our employees. * Smarter Cover has a 4.9 star Rating on Trustpilot from 4,997 reviews * 50PlusLife has a 4.9 star rating on Trustpilot from 372 reviews (only launched in December '24) * 50PlusLife is 9 out of 100 best companies in the category Insurance company on Trustpilot Sales Manager, Job Description: Are you a highly motivated and determined Sales Manager? If so, this is your chance to join our expanding sales team at our Weybridge (Surrey) Contact Centre. Smarter Cover is seeking a dynamic and effective Team Manager to lead our exceptional Sales Agents in selling life insurance products. Leading by example, you will manage a team of Sales Agents and will be responsible for achieving sales, quality and behavioural KPIs. What you will be doing everyday as Sales Manager… Inspiring and leading a team of Agents to meet and exceed sales targets. Conduct meaningful 1-2-1 sessions with Agents; include coaching and development plans and work with individuals to improve performance. Create a high energy environment to drive optimum results by engaging the team, using team meetings, Buzz sessions and incentives. Completion and updating of weekly and monthly trackers, dashboards, reporting on business unit performance; taking accountability for team results. Maintain an up-to-date knowledge of products and processes as well as insurance industry best practices and competitor activity. Uphold a positive, supportive and engaging leadership style when communicating and rolling out changes/updates or driving new initiatives. Contribute positively to the team and success of the company. Live and breathe our core values, Customer Focused, Results Driven & Team Spirited! Qualifications for a Sales Manager we typically look for… * Sales Management skills ideally within a Call Centre environment * Excellent communicator verbal & written with ability to build rapport across the business with all colleagues. * Resilient, Hardworking, High Energy, Self-motivated & driven to be successful * Proven leader with strong ability to coach and develop your team * High attention to detail * Good aptitude in learning and retaining information * Ability to work under pressure and adapt quickly in a demanding sales environment * Able to commit to 40 hours per over 5 days per week Monday to Friday (0900am – 1830pm) Additional Information What’s in it for you as a Sales Manager; * A competitive starting salary between £40,000 - £60,000 (doe) pa plus generous uncapped commission… * Hybrid working after your first 3 months*** * Working in a growing sales environment with a real buzz, where we celebrate every success! * We work hard but we know how to have fun too; summer party, Christmas party & Sporting Events (Football & T20 tickets to name a few) Company Benefits: * Top level of training and development from seasoned professionals * Uncapped Commission from Day 1 * Hybrid Working (Once probation is completed, usually 3 months) * GymPass Access (Cheap Gym membership for most gyms) * Bike to Work Scheme / CycleScheme * Between Christmas and new year off, EVERY YEAR! * In-House rewards System (Early Leave, Late Start & Target Relief). * Early Finish Friday. * Regular Gift Card / Vouchers. * Team Lunches / Dinners. * Annual Eye Examination & Contribution towards Glasses. * Pension contribution is 3% from employer and 5% from employee. You are auto enrolled after 3 months unless the employee chooses sooner If you're a Sales Manager looking to move into stay / move into a face paced environment with a company that will be growing and offering great progression then we want to hear from you